A+
Repair Technician
This
program is designed to covers technical
knowledge and skills necessary to become
certified as an A+ Technician. Students
successfully completing this program will
receive a certificate of completion and
be qualified to obtain entry-level employment
in the following career opportunities:
- Computer Systems
Hardware Analyst
Prerequisite:
Office Applications I or equivalent knowledge.
Length of Course:
144 Clock Hours for 12 weeks
This course covers the following topics:
- System configuration
- Hardware
- Troubleshooting
and Repair
- Virus protection
and recovery
- Preventative
maintenance
- Customer Service
Sequence and
Frequency:
- Ongoing based
on demand (Minimum of 3 students required)
- Open enrollment
- Not less than
3 times per year
- Class days:
Monday through Thursday
- Class times:
9 a.m. to 12:00 p.m.; 2 p.m. to 5:00 p.m.; or
6 p.m. to 9:00 p.m.
Network
+ Program
$1995...................72 Hours / 24 Classes
Earning the Network+ certification
demonstrates that the candidate possesses
the knowledge needed to configure and install
Network components. This class covers a
wide range of vendor and product neutral
networking technologies.
Network+ has been accepted by the leading
networking vendors such as Novell®,
Lotus, 3Com, and Cisco Systems. Classes
run from 6 to 8 weeks. Both day and evening
classes may be available, call for class
schedule. Prerequisite: A+ Certification
or equivalent.
Network+ curriculum
covers:
Networking Hardware and Software
Fault Tolerance
Remote Access
Security
OSI Model
Network Design and Troubleshooting
MCSE
Training Program
The MCSE credential is one of the most widely recognized technical
certifications in the industry-a credential in high demand. By earning
the MCSE credential, individuals are demonstrating that they have
the skills necessary to lead organizations in the successful design,
implementation, and administration of the most advanced Microsoft
Windows platform and Microsoft server products.
- Systems engineers
- Technical support
engineers
- Systems analysts
- Network analysts
- Technical consultants
Prerequisite:
- Proficiency
using the Windows interface to locate, create, and manipulate folders
and files and to configure the desktop environment
- General knowledge
of computer hardware components, including memory, hard disks, and
central processing units
- General knowledge
of networking concepts, including network operating system, server-client
relationship, and local area network (LAN)
The course
materials, lectures, and lab exercises are in English. To benefit
fully from the instruction, students need an understanding of the
English language and completion of the prerequisites.

Length of Program:
Seven courses totaling 320 Clock Hours over 13 weeks (Study lab will
be required after each Course completion).
Sequence and
Frequency:
- Ongoing based
on demand
- Open enrollment
(Minimum of 4 students required)
- Not less than
2 times per year
- Class days:
Weekdays (any weekend classes will be scheduled based on demand)
- Class times:
9 am to 6 pm (any other times will be scheduled based on demand)
The following is a description of each of the seven MCSE classes.
You may take all seven for the complete program, or select individual
classes as needed. It is recommended that you meet with a student
coordinator to determine your selection.
Course 2151
- 3 days: Microsoft Windows 2000 Network and Operating System Essentials
This course is to provide individuals who are new to Microsoft®
Windows® 2000 with the knowledge necessary to understand and identify
the tasks involved in supporting Windows 2000 networks. This is an
introductory course designed to provide an overview of networking
concepts and how they are implemented in Windows 2000.
Prerequisites
- Proficiency
using the Windows interface to locate, create, and manipulate folders
and files and to configure the desktop environment
- General knowledge
of computer hardware components, including memory, hard disks, and
central processing units
- General knowledge
of networking concepts, including network operating system, server-client
relationship, and local area network (LAN)
Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft
Certified Professional exam:
- Exam 70-210,
Installing, Configuring, and Administering Microsoft Windows 2000
Professional
- Exam 70-215,
Installing, Configuring, and Administering Microsoft Windows 2000
Server
Course 2152
- 5 days: Implementing Microsoft Windows 2000 Professional and
Server
This course provides students with the knowledge and skills necessary
to install and configure Microsoft Windows 2000 Professional on stand-alone
and client computers that are part of a workgroup or domain. In addition,
this course provides the skills and knowledge necessary to install
and configure Windows 2000 Server to create file, print, Web, and
Terminal servers. It also provides students with the prerequisite
knowledge and skills required for course 2153, Implementing a Microsoft
Windows 2000 Network Infrastructure.
Prerequisites
- Successful
completion of course 2151, Microsoft Windows 2000 Network and Operating
System Essentials, or equivalent knowledge. This includes the ability
to:
- Describe
the principal features of the Windows 2000 operating system
and the basics of networking in a Windows 2000 environment.
- Identify
the tools used to perform common administrative tasks.
- Describe
the types of user accounts and the principal security features
of a Windows 2000 environment.
- Describe
the features of the common network protocols used in Windows
2000.
- Describe
the fundamentals of Transmission Control Protocol/Internet Protocol
(TCP/IP).
- Describe
the communication process in a Windows 2000 network.
- Differentiate
between the various types of network architectures.
- Describe
the common hardware components used in network communication.
- Describe
the requirements for Internet access and Web security.
Microsoft Certified
Professional Exams
This course will help the student prepare for the following Microsoft
Certified Professional exams:
- Exam 70-210,
Installing, Configuring, and Administering Microsoft Windows 2000
Professional
- Exam 70-215,
Installing, Configuring, and Administering Microsoft Windows 2000
Server
Course
2153 - 5 days: Implementing a Microsoft® Windows® 2000
Network Infrastructure
This course is for support professionals who are new to Microsoft
Windows 2000 and will be responsible for installing, configuring,
managing, and supporting a network infrastructure that uses the Microsoft
Windows 2000 Server products. It also provides students with the prerequisite
knowledge and skills required for Course 2154, Implementing and Administering
Microsoft Windows 2000 Directory Services.
Prerequisites
- Successful
completion of Course 2152, Supporting Windows 2000 Professional
and Server, or equivalent skills and knowledge, including the ability
to:
- Install
or upgrade to Windows 2000
- Configure
the Windows 2000 environment
- Connect
Windows 2000-based client computers to networks
- Create
and manage user accounts
- Manage
access to resources by using groups
- Manage
data by configuring the NTFS file system
- Provide
network access to file resources
- Configure
and manage disks and partitions
- Monitor
and optimize Windows 2000
- Implement
Windows 2000 security
- Configure
printing
- Configure
Windows 2000 for mobile computing
- Implement
disaster protection
- Install
and configure Terminal Services
- Implement
Windows 2000-based client computers
- Implement
Windows 2000-based servers
- An understanding
of Transmission Control Protocol/Internet Protocol (TCP/IP)
Microsoft Certified
Professional Exams
This course will help the student prepare for the following Microsoft
Certified Professional exam:
- Exam 70-216,
Implementing and Administering a Microsoft Windows 2000 Network
Infrastructure At Course Completion
Course 2154
- 5 days: Implementing and Administering Microsoft® Windows®
2000 Directory Services
This course is designed to provide students with the knowledge and
skills necessary to install, configure, and administer Microsoft Windows
2000 Active Directory directory services. The course also focuses
on implementing Group Policy and performing the Group Policy-related
tasks that are required to centrally manage users and computers.
Prerequisites
- Course 2151,
Microsoft Windows 2000 Network and Operating System Essentials,
or equivalent skills and knowledge.
- Course 2152,
Implementing Microsoft Windows 2000 Professional and Server, or
equivalent knowledge and skills. These include:
- Installing
Windows 2000
- Using administrative
tools in Windows 2000
- Configuring
hard disks and partitions
- Creating
users
- Creating
and using security groups to manage access to resources
- Creating
and administering printers
- Setting
up and administering permissions for files and folders
- Course 2153,
Implementing a Microsoft Windows 2000 Network Infrastructure, or
equivalent knowledge and skills. This includes installing and configuring
Transmission Control Protocol/Internet Protocol (TCP/IP), DNS, and
Certificate Services.
- A thorough
understanding of DNS, including hands-on experience configuring
DNS, and setting up forward and reverse lookup zones.
Microsoft Certified
Professional Exams
This course will help the student prepare for the following Microsoft
Certified Professional exam:
- Exam 70-217,
Implementing and Administering a Microsoft Windows 2000 Directory
Services Infrastructure
Course 1561
- 3 days: Designing a Microsoft Windows 2000 Directory Services
Infrastructure
This course provides students with the knowledge and skills necessary
to design a Microsoft® Windows® 2000 directory services infrastructure
in an enterprise network. Strategies are presented to assist the student
in identifying the information technology needs of an organization,
and then designing an Active Directory structure that meets
those needs.
Prerequisites
Before attending this course, students must meet the following requirements:
- Course 2154,
Implementing and Administering Microsoft Windows 2000 Directory
Services, or equivalent knowledge and skills.
Microsoft Certified
Professional Exams
This course will help the student prepare for the following Microsoft
Certified Professional exam:
- Exam 70-219,
Designing a Microsoft Windows 2000 Directory Services Infrastructure
Course 2010
- 2 days: Designing a Microsoft Windows 2000 Migration Strategy
This course provides students with the knowledge and skills necessary
to select and design a strategy to migrate from a Microsoft® Windows
NT® Server 4.0 directory services infrastructure to a Microsoft
Windows® 2000 Active Directory directory service infrastructure
by describing the planning processes and implications involved.
This course is
intended for Windows NT 4.0 senior support professionals, architects,
and consultants responsible for selecting and developing a directory
services migration strategy based on an organization's business needs.
This course is also appropriate for those who are on the Microsoft
Certified Systems Engineer Windows 2000 track and wish to acquire
the skills necessary to select and develop a directory services migration
strategy.
Prerequisites
Active Directory services define the desired infrastructure of an
enterprise network and are key to determining which migration strategy
to choose. This course requires that students meet the following prerequisites:
- Successful
completion of Course 1561, Designing a Microsoft Windows 2000 Directory
Services Infrastructure OR
- Successful
completion of Course 2154, Implementing and Administering Windows
2000 Directory Services
- Working knowledge
of Active Directory planning and design
- Experience
evaluating forest and site designs for the purposes of upgrading
Microsoft Certified
Professional Exams
This course will help the student prepare for the following Microsoft
Certified Professional exam:
- Exam 70-222,
Upgrading from Microsoft Windows NT 4.0 to Microsoft Windows 2000
Course 2126
- 5 days: Managing a Microsoft Windows 2000 Network Environment
This
course will provide the knowledge required by system administrators,
network administrators, and IT professionals who implement, manage,
and troubleshoot existing network and server environments based on
the Microsoft® Windows® 2000 operating system.
These skills are generally required in medium to large organizations
that maintain 200 to 26,000 user desktops and servers, spanning two
to 100 physical locations by using local area networks (LANs) and
the Internet or intranets. Additionally, this course provides the
skills and knowledge that Microsoft Certified Systems Administrator
(MCSA) certification candidates need to prepare for Microsoft Certified
Professional Exam 70-218: Managing a Microsoft Windows 2000 Network
Environment.
Prerequisites
Before attending this course, students must have completed:
- Course 2151-Microsoft
Windows 2000 Network and Operating System Essentials.
- Course 2152-Implementing
Microsoft Windows 2000 Professional and Server.
Microsoft Certified
Professional Exams
This
course helps you prepare for Microsoft Certified Professional Exam:
70-218: Managing a Microsoft Windows 2000 Network Environment.